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Computer and Communication Tools
Top Ten Do's and Don'ts

TOP TEN DO'S

  1. Gain the capability to do word processing, spreadsheets, presentations and e-mail.
  2. Consider using an accounting software program appropriate for your business.
  3. Consider a laptop computer if your business requires mobility.
  4. Learn digital technology including use of pictures for marketing purposes.
  5. Consider using a headset for cordless and cell phones.
  6. Plan ongoing internal communications including awards, newsletters and discussions.
  7. When leaving messages, clearly and slowly repeat your name and number.
  8. Use a remote Voice Mail answering system rather than an answering machine.
  9. Use a separate dedicated phone lines for your business and fax lines.
  10. Develop a logo to represent who you are: for stationery, signs, cards and website.
TOP TEN DON'TS
  1. Don't start your business without knowledge about and possession of computer tools.
  2. Don't overlook making regular external back-ups to computer programs.
  3. Don't overlook the Internet as an important business tool.
  4. Don't purchase more equipment than will meet your need for the next two years.
  5. Do not spend for a top-of-line computer unless it is required in your business.
  6. Do not sign up for extended time periods on any service including phone and mobile.
  7. When plans change, don't overlook to request information on communication plans that more closely meet your new requirements.
  8. Don't fail to exercise your rights on return policies within time limits allowed.
  9. Don't feel an 800 number is important unless you are receiving orders by phone.
  10. Do not sign up for long term plans with Internet Service Providers.
Session 3: Computer and Communication Tools
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