14: Managing employees
It is not possible in this session to include all the complexities and legal rules pertaining to employees. Since employees play such a large role in achieving success, we recommend you maintain ongoing access to a labor lawyer to keep you current on labor matters including hiring and firing employees. It is far better to avoid mistakes by securing legal advice before labor issues or claims are raised than to deal with expensive consequences later.

• Step One: Before You Start
• Are you hiring an employee or independent contractor?
• Retain a payroll service provider or a professional employer organization
• Have job descriptions in place
• Have a benefits package in place
• Determine overall costs of new employees
• Create an employee handbook
• Step Two: Hiring Employees
  • Attracting applicants
  • Interviewing practices
  • Drug screening
  • Americans with Disabilities Act
  • Understanding workplace harassment
  • Prevention of workplace violence
  • Employment eligibility verification
  • Selecting outstanding employees
  • Legal considerations

• Step Three: Create Training Disciplines
• Indoctrination
• Growing employee skills
• Keeping Good Employees
• Importance of retention
• How to retain good employees
• Discharging an Employee
• Top Ten Do's and Don'ts
• Business Plan
• Further Learning
• Session Quiz