PART TWO: GROWTH OPPORTUNITIES TO CONSIDER
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7: E-commerce
E-commerce Overview
What is e-commerce?
Is an e-commerce Web site right for your business?
Money Transactions
Setting it all up
E-commerce considerations
Alternative methods of online payments
Money transactions summary
Setting Up a Web site
Before you start
Registering your domain name
Hosting your Web site
Building your Web site
Hiring a professional Web site developer
Tips for Developing a Successful Site
Make your site easy to use
Provide useful content
Encourage customer feedback via online forms and e-mail
Develop a mailing list
Online Marketing And Promotion
Search engines - your primary marketing tool
How does your Web site rank?
What are people searching for?
How to manage search engine placement
Local search
Key components to successful search engine marketing for a Web site
Search engines and resources
Outsourcing search engine optimization
Targeted e-mail
eBay
How to get started
Listing basics
Fees
Don'ts of eBay
Get the most from your eBay experience
Top Ten Do's and Don'ts
Further Learning
Session Quiz